Utilize este identificador para referenciar este registo: http://hdl.handle.net/10400.19/2611
Título: Online Travel Purchasing. A Literature Review
Autor: Amaro, Suzanne
Duarte, Paulo
Palavras-chave: Consumer Behaviour Online
Online Travel Shopping
Tourism and Hospitality
Data: Nov-2013
Editora: Routledge Taylor and Francis Group
Relatório da Série N.º: 8;
Resumo: Over the past two decades, there has been an increasing focus on the development of Information and Communication Technologies (ICTs), as well as the impact that they have had on the tourism industry and on travelers’ behaviors. However, research on what drives consumers to purchase travel online has typically been fragmented. In order to better understand consumers’ behavior toward online travel purchasing, this article offers a review of articles that were published in leading tourism and hospitality journals, the ENTER proceedings, and several articles from other peer-reviewed journals, found on the main academic search databases. The antecedents of online travel shopping found are classified into three main categories: Consumer Characteristics, Perceived Channel Characteristics, and Website and Product Characteristics. Finally, this study identifies several gaps and provides some orientation for future research.
Peer review: yes
URI: http://hdl.handle.net/10400.19/2611
Aparece nas colecções:ESTGV - DG - Artigos publicados em revista científica (Indexados à ISI)

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AMARO, S & Duarte, P.(2013) Online Traveling Purchasing A Literature Review.pdf323,04 kBAdobe PDFVer/Abrir

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