CISeD - Artigo em ata de evento científico internacional
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Browsing CISeD - Artigo em ata de evento científico internacional by Author "Antunes, Joaquim"
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- Health and well-being tourism: analysis of motivational factors through spa experiencesPublication . Ferreira, Jéssica; Carvalho, Cláudia; Antunes, Joaquim; Costa, João; Fonseca, Inês; Fonseca, CátiaThe increase concern about health and disease prevention and the average life expectancy increase, in developed countries, are factors that have played an important role in changing the tourist demand for health and wellness destinations segments of great importance, with a significant impact on the economy and employment in the regions (Ministry of Economy, 2021). Thus, the objective of this work is to study the motivations of tourists who seek thermal spaces, so that the managers of thermal organizations are able to respond to the new demands of the market. Based on the knowledge of the different motivations, spa organizations will be able to adjust their offer to the demand needs.
- Perception of the image of thermal spas in PortugalPublication . Teixeira, Francisca; Fassarela, Ana; Sousa, Alda; Costa, João Pedro; Antunes, JoaquimThe image of destinations is of great importance in the process of developing tourism for a location, acting not only as a way of differentiating itself from its potential competitors, but, mainly, as an attempt to provide economic support for the sustainable development of the destination (Chagas, 2009). The spa sector in Portugal assumes a growing importance in regions with low population density, where most of the resorts are located, as it is sometimes the main employer in the region (Hofer, et al. 2012; Costa & Antunes, 2022). Thus, the main objective of this study is to evaluate the determinants of the image of a thermal destination in Portugal, in order to improve or (re)position the image of the destination efficiently.
- The image of Portugal as a destination for equestrian TourismPublication . Barros, Beatriz; Barroco, Cristina; Antunes, JoaquimThe purpose of this work is mainly based on knowing equestrian tourism as a tourism product and as a form of tourism in Portugal, this way, allowing the topic of the image that Portugal holds, as an equestrian tourism destination, to develop. With this in mind, it is intended to answer the following questions: 1) Who is the tourist who practices equestrian tourism in Portugal? 2) What is the image that Portugal holds as an equestrian tourism destination? 3) What are the motivations behind tourists who practice this sport in Portugal?
- The servperf model as a quality evaluation tool in hotel unitsPublication . Costa, Adriano; Fernandes, Gonçalo; Antunes, JoaquimThe objective of this study is to demonstrate through the use of the Servperf model which variables are most valued by guests in accommodation units in Portugal. This study is based on the Servperf model, which measures the quality of services from the point of view of the guest (customer), identifying each of the 5 dimensions (tangibility, reliability, responsiveness, assurance and empathy), which globally qualify the service of the accommodation unit, identifying processes that can be improved in order to increase overall guest satisfaction. This Servperf model, developed by the authors Cronin and Taylor (1992), seeks to evaluate the quality of services, pointing out alternatives for improvement to the limitations they believe exist in the Servqual model of Parasuraman et al. (1988).