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Tourist Destination Image in the New Technological Environments: Dialogism under the Public Relations Gaze

dc.contributor.authorAugusto, Luísa
dc.contributor.authorSilveirinha, Maria João
dc.date.accessioned2016-09-26T11:12:45Z
dc.date.available2016-09-26T11:12:45Z
dc.date.issued2016
dc.description.abstractThe dependence and influence of new media on social and organizational life have led to a new orientation of the communicational practices of organizations and to a research paradigm shift to a cocriational model within public relations theory. This model is based on dialogic rhetoric and dialogue that requires a joint production of content and meanings by organizations and publics, which have a central role in shaping image. The new social and communicational paradigms have also an impact on tourism research, implying the need to understand the role of new technologies, particularly websites, in image formation. The purpose of this study is to investigate the role of website in the formation of a tourist destination image (Portugal) through the understanding of the degree of adoption of dialogical principles on websites by official and unofficial tourist organizations and the identifying of denotative and connotative elements that are represented on published and shared photographs in these websites. The research corpus consisted of websites of entities and photographs published and shared on these websites. The methodology used is quantitative and qualitative, based on content analysis of data of websites and photographs. Results indicate that official tourist entities adopted the dialogic principles in a higher degree than unofficials. There is also a higher adoption of the principles related to technical dimension than dialogical dimension. Results confirm a relation between the adoption of dialogical link and an increased openness by entities to the possibility of photo sharing. The analysis of denotative and connotative elements of photography reflects a similarity in representations of entities and tourists. This study contributes to both theoretical perspectives, because it provides a conceptual scheme of destination image formation online and to a practical perspective, because it also suggests guidelines of dialogical practices to incorporate in websites of tourism entities.pt_PT
dc.identifier.doihttp://dx.doi.org/10.4172/2324-8807.S2-003pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.19/3355
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.relation.ispartofseriesS2;
dc.subjectWebsitept_PT
dc.subjectPublic relationspt_PT
dc.subjectDialoguept_PT
dc.subjectPhotographypt_PT
dc.subjectDestination imagept_PT
dc.titleTourist Destination Image in the New Technological Environments: Dialogism under the Public Relations Gazept_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage11pt_PT
oaire.citation.startPage4pt_PT
oaire.citation.titleJournal of Tourism Research and Hospitalitypt_PT
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT

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