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Shopping intention prediction using decision trees

dc.contributor.authorŠebalj, Dario
dc.contributor.authorFranjković, Jelena
dc.contributor.authorHodak, Kristina
dc.date.accessioned2018-02-16T15:08:43Z
dc.date.available2018-02-16T15:08:43Z
dc.date.issued2017
dc.description.abstractIntroduction: The price is considered to be neglected marketing mix element due to the complexity of price management and sensitivity of customers on price changes. It pulls the fastest customer reactions to that change. Accordingly, the process of making shopping decisions can be very challenging for customer. Objective: The aim of this paper is to create a model that is able to predict shopping intention and classify respondents into one of the two categories, depending on whether they intend to shop or not. Methods: Data sample consists of 305 respondents, who are persons older than 18 years involved in buying groceries for their household. The research was conducted in February 2017. In order to create a model, the decision trees method was used with its several classification algorithms. Results: All models, except the one that used RandomTree algorithm, achieved relatively high classification rate (over the 80%). The highest classification accuracy of 84.75% gave J48 and RandomForest algorithms. Since there is no statistically significant difference between those two algorithms, authors decided to choose J48 algorithm and build a decision tree. Conclusions: The value for money and price level in the store were the most significant variables for classification of shopping intention. Future study plans to compare this model with some other data mining techniques, such as neural networks or support vector machines since these techniques achieved very good accuracy in some previous research in this field.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.29352/mill0204.01.00155pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.19/4827
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectShopping intentionpt_PT
dc.subjectPrice imagept_PT
dc.subjectRetailer’s imagept_PT
dc.subjectClassification algorithmspt_PT
dc.subjectMachine learningpt_PT
dc.titleShopping intention prediction using decision treespt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceViseupt_PT
oaire.citation.endPage22pt_PT
oaire.citation.issue04pt_PT
oaire.citation.startPage13pt_PT
oaire.citation.titleMilleniumpt_PT
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT

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