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Percorrer por autor "Amoedo, C."

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  • Customer knowledge and behavior on the use of food refrigerated display cabinets: A Portuguese case
    Publication . C. Goncalves, J.; Guiné, Raquel P. F.; Amoedo, C.; Correia, Paula
    This article presents a study on customer knowledge and habits regarding the use of refrigerated display cabinets (RDC). The study was carried out on a sample of Portuguese retail stores’ customers, using a questionnaire survey available through an Internet platform. The sample consisted of 136 individuals, who voluntarily participated in the study. Questions included the characterization of the sociodemographic population involved. The questionnaire included different questions to related with RDC, namely customer knowledge about the appearance of each RDC equipment, questions to evaluate the respondents’ perception about the advantages and disadvantages related to open or glass-door closed RDC, questions to assess the participants’ habits and behavior when purchasing food products from glass-door closed RDC (frequency and duration of door open), questions to characterize the consumers’ habits on purchasing food products from RDC, and also questions to characterize the consumers’ shopping attitudes in the context of the COVID-19 pandemic, caused by SARS-CoV-2. The results seem to indicate that customers prefer closed RDC; for example, 61.8% of participants prefer products preserved in glass-door closed RDC, against 6.6% that admit to preferring products preserved in open RDC. Therefore, we can deduce that the existence of doors does not appear to be an obstacle to purchasing food products. Regarding the use of glass-door closed RDC, 80.1% of the participants say they just open the door once, and 53.7% of the costumers believe they keep the door open in the interval [4‒6 s]. This indicates that Portuguese customers are quite well informed about food safety issues and seem to follow assertive attitudes when purchasing food products from RDC. This study reinforces the benefits of replacing open RDC by closed glass-doors allowing significant energy savings.
    2022Artigo científico Acesso aberto Ver mais
  • Habits of portuguese consumers on the acquisition and consumption of chilled and frozen food products
    Publication . Gonçalves, J. C.; Amoedo, C.; Correia, Paula; Guiné, Raquel P. F.
    The consumption of cold-chain products, such as dairy, meat, fish, fresh juices and vegetables, ready to eat meals or desserts, is very meaningful in the context of the whole food supply chain since these products are pivotal in most western households. The consumption of cold-chain products in Portugal is still unexplored. Hence, this work aimed to carry out a questionnaire survey to characterize the Portuguese consumers' habits on the acquisition of fresh, refrigerated and frozen food products. Also, the buying frequency of different types of refrigerated food products was investigated, as well as the buying in different food retail stores: local convenience neighbourhood stores, small/medium supermarkets or large retail stores. The data was collected between 20th of June and 6th of July 2020, using an internet platform. The sample size consisted of 136 individuals, all adult citizens, who voluntarily answer the questionnaire. The result showed that Portuguese consumers purchase refrigerated and frozen foods mostly in shopping centre supermarkets or small/medium supermarkets. The neighbourhood stores or outdoor markets are rarely used to purchase this type of product. Regarding refrigerated products, Portuguese consumers buy them mostly every week in case of dairy products (59.4%), charcuteries (42.3%), fresh fish (52.9%) and meat (54.7%) and also fresh vegetables - IV gamma products (51.4%). The refrigerated pre-prepared meals are purchased very rarely (44.9%) or not at all. In Portugal, due to the influences of the Atlantic Ocean and the Mediterranean Sea, there is a tradition of eating fish daily. Concerning the frozen food products, the frequency of purchasing is lower as compared with refrigerated foods, being a monthly frequency for most types of products. It was also observed that Portuguese consumers demonstrate preferences for fresh products instead of refrigerated or frozen ones when it comes to their nutritional and textural quality (94.2%), but prefer the later when it comes to their conservation capacity and longer shelf-life (53.2%). Some recognize that canned foods offer some advantages, particularly related to the convenience of storage (35.0%), shelf-life (37.7%) or reduced storage costs (33.1%). Finally, these results indicate a great level of confidence of Portuguese consumers in the refrigerated (87.5%) and frozen (83.8%) foods stored in supermarket's display cabinets
    2021Artigo científico Acesso aberto Ver mais