Browsing by Author "Carvalho, Milena"
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- Lean Thinking and Tourism Management—An Airbnb Case Study in DouroPublication . Mota, Miguel; Carvalho, Ana; Carvalho, Milena; Fonseca, SMSR; Martins, SusanaDue to increasing globalization and competitiveness among organizations in the market, especially cultural and tourist organizations can and should adopt tools and methodologies that allow them to increase their productivity and guarantee their sustainability, in order to increase their competitive advantage over the competition. That is why Lean and Six Sigma play a key role in the management of these organizations. Thus, the objective of this article is to present a brief literature review on the topic Lean Six Sigma in tourism, with the primary objective of analyzing the importance of this concept in Airbnb in Douro–Lamego. Thus, all analyzes revealed that this topic is a very interesting subject, as it is complex and important in the performance and survival of these organizations. In short, any type of organization that is concerned with accompanying the evolution of society considered an organization more prepared for the future, guaranteeing its sustainability, thus increasing the quality of the services provided. In this way, we will be avoiding waste and creating valu
- The Fishermans Route - Project of sustainability and pedagogical practices.Publication . Soeiro De Carvalho, Ana Branca; Carvalho, Milena; Martins, Susana; Santos, EleonoraThe Fisherman's Route is a collaborative project implemented through training and pedagogical innovation and the integration of final year students from LCTDI (ISCAP-P.Porto) in the curricular unit of Internship for the application of the skills of the Information Professional (IP) for the 21st century. Informational heritage makes it possible to create and enrich tourist activities based on local culture, promoting sustainable and local economic development, as well as safeguarding heritage, through the transfer of knowledge from the IP skills acquired at LCTDI. Through semi-structured interviews with members of the fishing communities of Caxinas and Poça da Barca and the analysis of documents, a survey of the informational heritage linked to fishing practices was carried out. The results of the project are presented, which is assumed as a model for local development, valuing traditions and preserving the informational heritage linked to the fishing activity. The importance of the competences that the IP holds in different work realities is inferred.