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Patient safety culture: study of some intervening factors

dc.contributor.authorFerreira, Manuela
dc.contributor.authorConsciência, João
dc.contributor.authorDuarte, João
dc.contributor.authorSilva, Daniel
dc.date.accessioned2018-10-26T13:55:25Z
dc.date.available2018-10-26T13:55:25Z
dc.date.issued2018
dc.description.abstractIntroduction: Patient’s safety has a multidimensional and multidisciplinary character. In its multidimensional nature, WHO highlights the importance of the quality interaction and communication as determinants of quality and safety in health care delivery. Objetive: To analyze the extent to which sociodemographic and professional variables influence nurses’ communication skills and what the impact of nurses’ communicational competencies on the safety culture of care. Methods: A quantitative, descriptive-correlational, analytical and cross-sectional study with a sample of 138 nurses. We used the Hospital survey on Patient Safety Culture (Eiras, 2011), and the Clinical Communication Skills Scale (ECCC), validated by (Ferreira; Silva & Duarte 2016) for the evaluation of communication skills. Results: The population has 32.51 years as average, with a standard deviation of 7.958. They are mostly female (77.54%) with a degree (94.4%) and have, on average, 9.41 years of professional experience. Age, marital status, work experience does not influence the safety culture of the patient. After the inferential analysis through a multivariate multiple regression, we note that all manifest variables (Years of professional experience, collects information, share information and allows to terminate the dialogue) showed significant values. The greater the years of professional experience less punitive error response. Conclusions: The results point to the importance of some variables in the patient’s safety culture. This reality is circumscribed by new presuppositions and attitudes; Professionals who have to attend, in a timely manner, the evolution of knowledge, ensuring safe practices, assuring the quality of the care provided.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationFerreira, M., Consciência, J., Duarte, J. & Silva, D. (2018). Culture of patient safety: Study of some intervening factors. Millenium, 2 (6), 33-39. DOI: https://doi.org/10.29352/mill0206.03.00174pt_PT
dc.identifier.doi10.29352/mill0206.03.00174pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.19/5251
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.subjectSafety culturept_PT
dc.subjectQuality of carept_PT
dc.subjectCommunicationpt_PT
dc.titlePatient safety culture: study of some intervening factorspt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceViseupt_PT
oaire.citation.endPage39pt_PT
oaire.citation.issue6pt_PT
oaire.citation.startPage33pt_PT
oaire.citation.titleMilleniumpt_PT
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT

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