Perceptions of the performance of the restaurant service and the valorisation of the traditional gastronomy of a group of hotels in the Alto Douro region: a comparative analysis

Teixeira, Helena

http://hdl.handle.net/10400.19/4428

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Teixeira, Helena

Abstract(s)

In the Alto Douro region, traditional gastronomy is especially important to cultural tourism, an asset in the low season and one of the main motivations. The National Strategic Plan for Tourism itself (PENT 2006-2015) states that fact, considering “Gastronomy and Wine" a strategic tourism product. It is therefore of paramount importance to identify and measure the perceived performance and satisfaction in hotel restaurants.