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Travellers’ intention to purchase travel online: integrating trust and risk to the theory of planned behaviour

dc.contributor.authorAmaro, Suzanne
dc.contributor.authorDuarte, Paulo
dc.date.accessioned2016-12-21T13:42:15Z
dc.date.available2016-12-21T13:42:15Z
dc.date.issued2016
dc.description.abstractThis study aims to determine which factors influence travellers’ intentions to purchase travel online by proposing and empirically testing a new model grounded on the theory of planned behaviour. In order to validate the model, a web-based questionnaire was applied and a total of 1732 valid responses were obtained. The findings show that attitudes, perceived risk, and perceived behavioural control have significant effects on intentions to purchase travel online. However, contrary to what was expected, neither trust nor the influence of others seems to directly affect intentions to purchase travel online. Finally, the paper discusses the findings with the implications for theory and practice and makes several suggestions for future research.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationAmaro, S., & Duarte, P. (2016). Travellers’ intention to purchase travel online: integrating trust and risk to the theory of planned behaviour. Anatolia, 27(3), 389–400. https://doi.org/10.1080/13032917.2016.1191771pt_PT
dc.identifier.doi10.1080/13032917.2016.1191771pt_PT
dc.identifier.issn1303-2917
dc.identifier.urihttp://hdl.handle.net/10400.19/3547
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherRoutledgept_PT
dc.subjectPerceived riskpt_PT
dc.subjectTheory of planned behaviourpt_PT
dc.subjectPartial least squarespt_PT
dc.subjectTrustpt_PT
dc.titleTravellers’ intention to purchase travel online: integrating trust and risk to the theory of planned behaviourpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage400pt_PT
oaire.citation.issue3pt_PT
oaire.citation.startPage389pt_PT
oaire.citation.titleAnatolia: An International Journal of Tourism and Hospitality Researchpt_PT
oaire.citation.volume27pt_PT
rcaap.rightsrestrictedAccesspt_PT
rcaap.typearticlept_PT

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