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The domiciliary support in the vision of the informal care provider

2015-04Journal article Open access
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dc.contributor.authorCarvalho, Ana Branca
dc.contributor.authorNogueira, Fernanda
dc.contributor.authorOliveira, Ivo
dc.contributor.authorSousa, Cátia
dc.date.accessioned2016-12-09T09:19:20Z
dc.date.available2016-12-09T09:19:20Z
dc.date.issued2015-04
dc.description.abstractThe home support services are a social response in order to improve the quality of life directed predominantly for the elderly and for people with varying degrees of disability and dependence. Examples of those services are hygiene and personal comfort, medication, housekeeping and cleaning, preparation and monitoring of the meals; the dressing, etc. It is necessary to make society aware of the importance of these services to all those who need them. The general objective was to understand the most important relationships among informal caregivers, those who are care and home support services providers. Material and Methods. Data were collected through a questionnaire, using the various dimensions of the construct Quality SERVPERF model of service that matches the 22 items of SERVQUAL model. The various items used to assess the perception of care individuals and informal caregivers about the quality of home care services. 82 individuals participated providers of informal care, to receive home support services, and exclusion criteria, the fact of having a diagnosed psychiatric illness or psychological factors that prevent them from responding. The analysis was performed with SPSS and SEM-PLS for the estimation of the proposed structural model. Written consent was obtained, free and clear of each subject. Results and Conclusions. The results showed that the relationships with healthcare professionals are the most important positive effects on satisfaction. This research emphasizes the need to work closely with health professionals to improve the relationship between technicians and patients. Although current constructs appear to explain much of the satisfaction, it is recommended that the future researches exploit new variables, to get a better understanding of the effects of public health policies on the quality of life of these patients.pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.19/3515
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherELSEVIERpt_PT
dc.relationFCT/CIDETS/IPVpt_PT
dc.relation.ispartofseriesISSN 0212 6567;
dc.subjectProviders of informal carept_PT
dc.subjectQuality of Lifept_PT
dc.subjectPerceived Quality in Health Carept_PT
dc.subjectHome Support Servicespt_PT
dc.titleThe domiciliary support in the vision of the informal care providerpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceRoraima - Brasilpt_PT
oaire.citation.issue47pt_PT
oaire.citation.titleII World Congress on Children and Youth Health Behaviorspt_PT
oaire.citation.volume1pt_PT
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT

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