Publication
The impact of using non-media information sources on the future use of mass media information sources: The mediating role of expectations fulfillment
| dc.contributor.author | Seabra, Cláudia | |
| dc.contributor.author | Abrantes, José Luís | |
| dc.contributor.author | Lages, Luis Filipe | |
| dc.date.accessioned | 2016-02-26T08:46:14Z | |
| dc.date.available | 2016-02-26T08:46:14Z | |
| dc.date.issued | 2007 | |
| dc.description.abstract | An empirical study of 350 tourists reveals that using non-media information sources for planning tourist trips influences expectations fulfillment. The use of non-media information sources also has a direct impact on the future use of mass media information sources for future tourist trip planning, as well as an indirect impact through expectations fulfillment. More specifically, the main determinants of expectations fulfillment of local infrastructure are commercial brochures, travel agents and internet; expectations fulfillment of entertainment structures is affected by institutional brochures, travel agents and the internet; future use of mass media sources is influenced by expectations fulfillment of local infrastructure and entertainment structures; this factor is also influenced by past use of institutional brochures and the internet. Discussion centers on the implications of this model to theory and managerial development of tourism and services strategies. Directions for future research are also presented. | pt_PT |
| dc.description.sponsorship | This research was funded by a research grant from BOLSA NOVA FORUM to Luis Filipe Lages. An early version of this paper was finalist for best paper award at the EuroChrie 2004 (Turkey) conference. The authors acknowledge the three anonymous reviewers for their feedback on previous versions of the article as well as the comments on earlier versions of the manuscript from reviewers and participants the EuroChrie 2004 (Turkey) conference, 10th International Conference on Corporate and Marketing Communications 2005 (Cyprus), Theoretical Advances in Tourism Economics, 2005 (Portugal) and Fourth International Conference—Iberoamerican & Academy of Management, 2005 (Portugal). | pt_PT |
| dc.identifier.citation | Seabra, C.; Abrantes J.L. & Lages, L.F. (2007), “The impact of external information sources in expectations, formation and future use of media”. Tourism Management, 28(6): 1541-1554. | pt_PT |
| dc.identifier.doi | 10.1016/j.tourman.2007.02.008 | pt_PT |
| dc.identifier.uri | http://hdl.handle.net/10400.19/3093 | |
| dc.language.iso | eng | pt_PT |
| dc.peerreviewed | yes | pt_PT |
| dc.subject | Services marketing | pt_PT |
| dc.subject | Tourism | pt_PT |
| dc.subject | Information sources | pt_PT |
| dc.subject | Mass media | pt_PT |
| dc.title | The impact of using non-media information sources on the future use of mass media information sources: The mediating role of expectations fulfillment | pt_PT |
| dc.type | journal article | |
| dspace.entity.type | Publication | |
| oaire.citation.endPage | 1554 | pt_PT |
| oaire.citation.startPage | 1541 | pt_PT |
| oaire.citation.title | Tourism Management | pt_PT |
| oaire.citation.volume | 28 | pt_PT |
| person.familyName | Seabra | |
| person.familyName | Abrantes | |
| person.givenName | Cláudia | |
| person.givenName | José Luís | |
| person.identifier | R-000-QS4 | |
| person.identifier.ciencia-id | 881B-576B-3B6D | |
| person.identifier.ciencia-id | 8E14-FE20-06DA | |
| person.identifier.orcid | 0000-0002-8496-0986 | |
| person.identifier.orcid | 0000-0003-0565-7207 | |
| person.identifier.rid | G-8134-2016 | |
| person.identifier.scopus-author-id | 17342132100 | |
| rcaap.rights | openAccess | pt_PT |
| rcaap.type | article | pt_PT |
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