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Waste elimination processes, from lean to kaizen in third sector organizations

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In a globalized world, the challenges are many for companies and organizations. To face these challenges, organizations need to increase their productivity in order to become more competitive. This need leads organizations to look for new management methodologies and techniques. All available methodologies and techniques are an aid in business management. The Lean philosophy focuses on process efficiency and its main objective is to offer maximum value using the least amount of resources possible. Therefore, it is necessary to completely eliminate all waste (activities that do not add any value) and focus on completing only the necessary work within a certain period, so you can establish a progress of the company's processes. This article analyze the concepts and principles of these methodologies and make a comparative study between them, identifying the aspects that distinguish them and the similarities found, as well as verifying their application in a third sector institution. Third sector organizations are gaining more and more social weight, they increasingly need to achieve the much desired organizational sustainability and, for this purpose, they turn to management to perform a sustainable, effective, efficient, quality and transparent work. According to the previously developed concept of Lean Six Sigma, it was found that it is important for Third Sector Organizations, in particular, with regard to the sustainability of Organizations, as it is impactful in its various dimensions (financial, environmental and social) (Freitas; Costa and Ferraz, 2016). For this purpose, they created three pillars of organizational sustainability (financial, social and environmental pillar) and measured the influence of the implementation of Lean Six Sigma on these, having verified that the impacts are of greater magnitude in the financial and social pillar followed by the environmental pillar. The use and application of Lean and Six Sigma concepts in third sector organizations will allow for a better understanding and comparison of initial situations with the final results, in a context of improvements based on the elimination of waste and reduction of errors.

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Polytechnic Institute of Viseu / Agrarian School

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