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- Motivation and involvement in international tourismPublication . Seabra, Cláudia; Vicente, Margarida; Silva, Carla; Abrantes, José LuísUsing a sample of international tourists travelling in Portugal, Spain and Italy, this study identifies key issues related with tourist involvement. One of the main aspects in the consumer behavior and the decision processes’ understanding is the concept of involvement (Broderick & Mueller, 1999; Dimanche et al., 1993) because it influences the decision rules used by tourists to reach the final decision (Sirakaya & Woodside, 2005). An empirical study of 600 international tourists reveals that motivation to relax influences tourists’ involvement with the trip. A structural model reveals that when tourists are motivated to relax they get directly more involved with their trip (pleasure and information seeking). The motivation to relax also influences indirectly the tourist involvement with the evaluation and quality perception of the trip through its influence on involvement with the trip planning. Discussion centers on the implications of this model to theory and managerial development of tourism and services strategies. Directions for future research are also presented.
- Dynamic and operational capabilities for innovation: their influence on export market effectivenessPublication . Vicente, Margarida; Seabra, Cláudia; Abrantes, José Luís; Teixeira, Mário SérgioThis paper analyzes the influence of technological turbulence, organizational management dynamic capability and operational capabilities for innovation on export market effectiveness. Based on the dynamic capability view, we investigate the effect of technological turbulence on organizational management dynamic capability, and how this latter contributes to leverage operational capabilities for innovation in order to benefit performance in export markets. To test the hypotheses, we carry out a structural equation model, using a sample of 471 exporting manufacturers firms that operate from Portugal. The results demonstrate that technological turbulence is an antecedent factor of organizational management dynamic capability, which in turn has a significant impact on the development of firms’ operational capabilities for innovation, specifically innovativeness, innovation strategy, and technological capability. However, the findings only establish that innovation strategy and technological capability have a significant direct effect on export market effectiveness. Implications for scholars and practitioners are discussed along with suggestions for future research.
- The influence of motivations in tourists’ involvementPublication . Seabra, Cláudia; Silva, Carla; Abrantes, José Luís; Vicente, Margarida; Herstein, RamOne of the main aspects in the consumer behaviour is the concept of involvement because it influences the decision rules used by tourists to reach the final decision. An empirical study of 600 international tourists reveals that motivation to relax, influences tourists’ involvement with the trip. A structural model shows that when tourists are motivated to relax they get directly more involved with their trip (pleasure and information seeking). The motivation to relax also influences indirectly the tourist involvement with the evaluation and quality perception of the trip through its influence on involvement with the trip planning. Discussion centres on the implications of this model to theory and management specifically to the development of tourism and services strategies.
- Tourists of natural areas: Place-attachment and involvementPublication . Seabra, Cláudia; Silva, Carla; Abrantes, José Luís; Vicente, MargaridaTourism studies have experienced significant advances through the intersection of theories developed in several disciplines: Psychology, Sociology, Anthropology, Geography, Marketing, among others. This interconnection is visible in two concepts that have received increasing attention from researchers as they measure how tourists relate themselves with tourism products and with the destinations visited: Involvement from Marketing and Place Attachment from Environmental Psychology and Geography. The study presented here intends to contribute to a more depth study of the relationship between those two constructs, specifically in the natural areas’ context. The main objective is to create a scale to measure involvement of tourists with destinations both as products (involvement) and as places (place‐attachment). Insights from an empirical study of 615 natural areas’ tourists indicate that this multi‐ dimensional scale incorporates constructs from involvement and place‐attachment. Discussion centers on the implications of this scale for theory development and management decisions. Tourism firms may better understand the involvement of tourists with the buying decisions and also how they connect with the destinations they visit. Also, managers can understand the impact of these two types of linkages can have on tourists’ decision making, namely in what regards to natural areas. Directions for future research are also presented.