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Abstract(s)
A seguinte Dissertação de Mestrado tem como principal propósito aprofundar a compreensão do perfil de competências de um Gestor de Organizações Sociais, especificamente no contexto da Santa Casa da Misericórdia de Sever do Vouga. A investigação recorre a dois tipos de abordagem metodológica, com a pesquisa bibliográfica em primeiro plano, seguida da técnica de recolha de dados, com o recurso à entrevista estruturada. Após a recolha dos dados, passamos à análise dos mesmos, de modo qualitativo, de forma a obtermos os esperados resultados. O presente estudo analisou os perfis profissionais e as perspetivas de gestão das três Diretoras Técnicas da Santa Casa da Misericórdia de Sever do Vouga. A análise salienta a relevância de uma abordagem multifacetada na gestão do Terceiro Setor, focando na valorização de competências técnicas e comportamentais, na coesão da cultura organizacional, na aplicação de processos justos e formais de avaliação de desempenho, bem como no investimento da melhoria contínua dos serviços prestados.
The main purpose of this Master's Dissertation is to deepen our understanding of the skills profile of a Social Organization Manager, specifically in the context of the Santa Casa da Misericórdia de Sever do Vouga. The research uses two types of methodological approach, with bibliographical research at the forefront, followed by the data collection technique, using structured interviews. After collecting the data, we proceeded to analyze it qualitatively in order to obtain the expected results. This study analyzed the professional profiles and management perspectives of the three Technical Directors of the Santa Casa da Misericórdia de Sever do Vouga. The analysis highlights the importance of a multifaceted approach to managing the Third Sector, focusing on valuing technical and behavioural skills, the cohesion of the organizational culture, the application of fair and formal performance evaluation processes, as well as investment in the continuous improvement of the services provided
The main purpose of this Master's Dissertation is to deepen our understanding of the skills profile of a Social Organization Manager, specifically in the context of the Santa Casa da Misericórdia de Sever do Vouga. The research uses two types of methodological approach, with bibliographical research at the forefront, followed by the data collection technique, using structured interviews. After collecting the data, we proceeded to analyze it qualitatively in order to obtain the expected results. This study analyzed the professional profiles and management perspectives of the three Technical Directors of the Santa Casa da Misericórdia de Sever do Vouga. The analysis highlights the importance of a multifaceted approach to managing the Third Sector, focusing on valuing technical and behavioural skills, the cohesion of the organizational culture, the application of fair and formal performance evaluation processes, as well as investment in the continuous improvement of the services provided
Description
Keywords
Terceiro Setor Third Sector Misericórdias Perfil do Gestor Intermédio Profile of the Middle Manager Competências Skills