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O presente relatório final descreve a experiência de estágio curricular de Maria Júlia Vaz e Sousa, realizado no Setor de Assessoria Técnica aos Tribunais (ATT) da Segu-rança Social da Região Centro, no âmbito do Mestrado em Intervenção Psicossocial com Crianças e Jovens em Risco. O estágio decorreu entre dezembro de 2023 e maio de 2024, totalizando 600 horas de prática profissional. A intervenção foi orientada pelo ciclo de projetos, incluindo diagnóstico, planeamento, implementação e avaliação das atividades desenvolvidas. A prática profissional integrou o acompanhamento de pro-cessos de Promoção e Proteção (PP) e Tutelares Cíveis (TC), o contacto direto com crianças, jovens e famílias em situação de risco, bem como a colaboração na elabora-ção de pareceres técnicos e relatórios sociais. Para além destas atividades, foi desen-volvido um estudo aprofundado sobre o papel do gestor de processo, focando os desa-fios da gestão de casos e a importância da multidisciplinaridade na proteção infantil. As conclusões do estágio evidenciam a complexidade da intervenção psicossocial em contexto judicial, a sobrecarga dos profissionais, e a necessidade de reforçar os recur-sos humanos e técnicos das equipas. O relatório culmina com propostas de melhoria orientadas para a eficiência da gestão de processos e para a qualidade da intervenção junto de crianças e jovens em risco.
This final report presents the internship experience of Maria Júlia Vaz e Sousa, carried out in the Technical Advisory Sector to the Social Security Courts (ATT) of the Central Region, within the scope of the Master's in Psychosocial Intervention with Children and Youth at Risk. The internship took place from December 2023 to May 2024, comprising 600 hours of professional practice. The intervention was guided by a project cycle ap-proach, including diagnosis, planning, implementation, and evaluation phases. Through-out the internship, the trainee was involved in case management in the areas of Child Protection and Civil Guardianship, providing technical support, participating in multidis-ciplinary meetings, and contributing to the drafting of social reports. Additionally, an in-depth study was conducted on the role of case managers, highlighting challenges such as high caseloads, role ambiguity, and the need for greater interprofessional collabora-tion. The conclusions of the internship point to the structural and operational complexity of psychosocial intervention in judicial contexts and the need to strengthen multidiscipli-nary teams. The report concludes with practical recommendations to improve process efficiency and ensure quality intervention in the protection of vulnerable children and youth.
This final report presents the internship experience of Maria Júlia Vaz e Sousa, carried out in the Technical Advisory Sector to the Social Security Courts (ATT) of the Central Region, within the scope of the Master's in Psychosocial Intervention with Children and Youth at Risk. The internship took place from December 2023 to May 2024, comprising 600 hours of professional practice. The intervention was guided by a project cycle ap-proach, including diagnosis, planning, implementation, and evaluation phases. Through-out the internship, the trainee was involved in case management in the areas of Child Protection and Civil Guardianship, providing technical support, participating in multidis-ciplinary meetings, and contributing to the drafting of social reports. Additionally, an in-depth study was conducted on the role of case managers, highlighting challenges such as high caseloads, role ambiguity, and the need for greater interprofessional collabora-tion. The conclusions of the internship point to the structural and operational complexity of psychosocial intervention in judicial contexts and the need to strengthen multidiscipli-nary teams. The report concludes with practical recommendations to improve process efficiency and ensure quality intervention in the protection of vulnerable children and youth.
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Gestão de casos proteção infantil intervenção psicossocial burnout Segurança Soci-al multidisciplinaridade Case management child protection psychosocial intervention burnout
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