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As práticas de gestão de recursos humanos e a satisfação dos colaboradores na área da deficiência: o caso da Associação Portas Pra Vida
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A presente investigação torna-se relevante, não só para a Gestão de Recursos Humanos (GRH), mas também como forma de melhoria da qualidade do serviço prestado na área da deficiência, setor onde os profissionais enfrentam desafios significativos na prestação de cuidados e capacitação dos clientes.
O principal objetivo deste estudo é analisar as Práticas de Gestão de Recursos Humanos (PGRH) implementadas na Associação Portas Pra Vida (APPV), em Lamego e analisar a sua influência na satisfação dos profissionais que trabalham com pessoas com deficiência.
No que toca à pesquisa, esta adota uma abordagem mista, combinando questionários (com perguntas fechadas, de resposta obrigatória e abertas, resposta facultativa) aos colaboradores da instituição e a realização de uma entrevista estruturada com a GRH.
Os resultados esperados incluem uma melhor compreensão sobres as práticas de gestão implementadas na instituição e a sua relação com a satisfação profissional, bem como a identificação de áreas de melhoria para que desta forma seja promovido um ambiente de trabalho mais saudável e eficiente com resultado na melhoria dos cuidados prestados à população alvo da associação. O presente estudo pretende fornecer recomendações práticas que possam contribuir para a melhoria das políticas de GRH na Associação Portas Pra Vida, visando aumentar a satisfação dos profissionais e, consequentemente, melhorar a qualidade de prestação de cuidados e capacitação dos clientes.
This research is relevant not only to Human Resource Management (HRM) but also as a means of improving the quality of services provided in the field of disability, a sector in which professionals face significant challenges in delivering care and supporting client development. The primary objective of this study is to analyse Human Resource Management Practices (HRMP) implemented at Associação Portas Pra Vida in Lamego, and to examine their influence on the job satisfaction of professionals working with people with disabilities. The research adopts a mixed-methods approach, combining questionnaires (with both closed and open-ended questions) administered to the institution’s employees with a structured interview conducted with the Resources Human (HR) manager. The expected results include a deeper understanding of the management practices implemented within the instruction and their relationship with job satisfaction, as well as the identification of areas requiring improvement. These insights may contribute to the promotion of a healthier and more efficient working environment, ultimately enhancing the quality of care and support provided to the Association’s target population. Furthermore, this study seeks to provide practical recommendations that may strengthen Human Resource Management Policies (HRMP) at Associação Portas Pra Vida, with the aim of increasing employee satisfaction and, consequently, improving both the quality of care and the empowerment of clients.
This research is relevant not only to Human Resource Management (HRM) but also as a means of improving the quality of services provided in the field of disability, a sector in which professionals face significant challenges in delivering care and supporting client development. The primary objective of this study is to analyse Human Resource Management Practices (HRMP) implemented at Associação Portas Pra Vida in Lamego, and to examine their influence on the job satisfaction of professionals working with people with disabilities. The research adopts a mixed-methods approach, combining questionnaires (with both closed and open-ended questions) administered to the institution’s employees with a structured interview conducted with the Resources Human (HR) manager. The expected results include a deeper understanding of the management practices implemented within the instruction and their relationship with job satisfaction, as well as the identification of areas requiring improvement. These insights may contribute to the promotion of a healthier and more efficient working environment, ultimately enhancing the quality of care and support provided to the Association’s target population. Furthermore, this study seeks to provide practical recommendations that may strengthen Human Resource Management Policies (HRMP) at Associação Portas Pra Vida, with the aim of increasing employee satisfaction and, consequently, improving both the quality of care and the empowerment of clients.
Descrição
Palavras-chave
gestão de recursos humanos satisfação motivação práticas políticas deficiência human resource management satisfaction motivation policies disability
Contexto Educativo
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Licença CC
Sem licença CC