Publication
Vamos falar sobre acessibilidade? Proposta de plano estratégico de turismo acessível para a cidade de Viseu
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Authors
Abstract(s)
Este projeto explora a importância da acessibilidade no turismo, focando-se no seu impacto
social e económico, bem como na sua relevância para a criação de políticas inclusivas. A
acessibilidade no turismo beneficia não apenas as pessoas com deficiência, mas também os
idosos, famílias com crianças pequenas e pessoas que enfrentam barreiras temporárias ou
permanentes, para que possam desfrutar de espaços e serviços públicos. O crescente número
da população mundial de pessoas com deficiência e o aumento do número de idosos,
destacam a necessidade de destinos turísticos acessíveis. O trabalho visa contribuir para a
criação de um Plano Estratégico de Turismo Acessível para a cidade de Viseu, oferecendo
recomendações práticas para o Município e outros intervenientes. Foi desenvolvido no
contexto da cidade de Viseu, tendo como objetivo identificar desafios e propor estratégias
para melhorar a experiência turística de todos.
A partir da experiência prática da autora na cidade, incluindo o desenvolvimento da aplicação
móvel Walk Viseu e a realização de conferências sobre acessibilidade, a investigação enfatiza
a necessidade de práticas urbanas e turísticas inclusivas. As entrevistas aplicadas ao grupo de
pessoas com deficiência, foram centrais na investigação, fornecendo valiosos insights sobre as
suas experiências e contribuindo para a elaboração das propostas que serão apresentadas no
capítulo cinco. Também as entrevistas realizadas aos profissionais da área, permitiram
conhecer o outro lado da moeda, o de quem idealiza os espaços, e das dificuldades que podem
ter em realizar adaptações ou modificar infraestruturas pré-existentes.
Este é um projeto inovador, relevante e promissor, que pretende estabelecer Viseu como um
modelo de turismo acessível a nível nacional e internacional, promovendo um ambiente mais
inclusivo e equitativo tanto para os habitantes locais como para os visitantes.
This project explores the importance of accessibility in tourism, focusing on its social and economic impact, as well as its relevance in the development of inclusive policies. Accessibility in tourism benefits not only people with disabilities but also the elderly, families with young children, and individuals facing temporary or permanent barriers, allowing them to fully enjoy public spaces and services. The global growing of population with disabilities and the increasing number of elderly individuals highlight the need for accessible tourist destinations. The study aims to contribute to the creation of an Accessible Tourism Strategic Plan for the city of Viseu, offering practical recommendations for the Municipality and other stakeholders. Developed within the context of the city of Viseu, the project seeks to identify challenges and propose strategies to enhance the tourism experience for all. Drawing on the author's practical experience in the city, including the development of the Walk Viseu mobile app and the organization of accessibility conferences, the research emphasizes the need for inclusive urban and tourism practices. Interviews conducted with a group of people with disabilities were central to the study, providing valuable insights into their experiences and contributing to the elaboration of proposals that will be presented on chapter five. Additionally, interviews with professionals in the field offered a different perspective - that of those who design spaces shedding light on the challenges they face when implementing adaptations or modifying pre-existent infrastructures. This is an innovative, relevant and promising project that aims to establish Viseu as a model for accessible tourism in Portugal, promoting a more inclusive and equitable environment for both local residents and visitors.
This project explores the importance of accessibility in tourism, focusing on its social and economic impact, as well as its relevance in the development of inclusive policies. Accessibility in tourism benefits not only people with disabilities but also the elderly, families with young children, and individuals facing temporary or permanent barriers, allowing them to fully enjoy public spaces and services. The global growing of population with disabilities and the increasing number of elderly individuals highlight the need for accessible tourist destinations. The study aims to contribute to the creation of an Accessible Tourism Strategic Plan for the city of Viseu, offering practical recommendations for the Municipality and other stakeholders. Developed within the context of the city of Viseu, the project seeks to identify challenges and propose strategies to enhance the tourism experience for all. Drawing on the author's practical experience in the city, including the development of the Walk Viseu mobile app and the organization of accessibility conferences, the research emphasizes the need for inclusive urban and tourism practices. Interviews conducted with a group of people with disabilities were central to the study, providing valuable insights into their experiences and contributing to the elaboration of proposals that will be presented on chapter five. Additionally, interviews with professionals in the field offered a different perspective - that of those who design spaces shedding light on the challenges they face when implementing adaptations or modifying pre-existent infrastructures. This is an innovative, relevant and promising project that aims to establish Viseu as a model for accessible tourism in Portugal, promoting a more inclusive and equitable environment for both local residents and visitors.
Description
Keywords
Inclusão Acessibilidade Pessoa com deficiência Turismo acessível Desenho Universal Person with disability Accessibility Accessible Tourism Universal Design Inclusion