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Recommendations for Internal Communication to Strengthen the Employer Brand: A Systematic Literature Review

dc.contributor.authorSantos, Sara
dc.contributor.authorAugusto, Luísa
dc.contributor.authorFerreira, Sónia
dc.contributor.authorSanto, Pedro Espírito
dc.contributor.authorVasconcelos, Maria
dc.date.accessioned2024-01-15T13:20:46Z
dc.date.available2024-01-15T13:20:46Z
dc.date.issued2023-10-17
dc.date.updated2024-01-08T22:26:56Z
dc.description.abstractThe increasingly intense competition in organisations means that they have to develop strategies to differentiate themselves. One of these strategies consists of using internal communication to improve the company’s attractiveness to outside talent and increase its attractiveness to its existing employees. However, this relationship still needs to be studied in the existing literature. This review aims to find and understand the main recommendations to be used in internal communication to improve employer branding. Nine open access scientific articles published between 2013 and 2023 on Scopus and Web of Science, written in English, met the inclusion criteria. Internal communication has been proven to play a crucial role in employer branding. The review presents a series of guidelines that can be incorporated into internal communication to strengthen the employer brand. These relate to communication qualities, knowing how to listen to and respect employees, maintaining responsiveness, providing feedback and the flow of company-related information, and choosing the appropriate communication channels. This study contributes to the ongoing scientific community by summarising and exploring the literature from the past decade. Its findings enhance our understanding of this field of study and strongly advocate for future research.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationSantos, Sara, Luísa Augusto, Sónia Ferreira, Pedro Espírito Santo, and Maria Vasconcelos. 2023. Recommendations for Internal Communication to Strengthen the Employer Brand: A Systematic Literature Review. Administrative Sciences 13: 223. https://doi.org/10.3390/ admsci13100223pt_PT
dc.identifier.doi10.3390/admsci13100223pt_PT
dc.identifier.issn2076-3387
dc.identifier.slugcv-prod-3398247
dc.identifier.urihttp://hdl.handle.net/10400.19/8179
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.relationPIDI/CISeD/002/2022pt_PT
dc.subjectemployer brandpt_PT
dc.subjectinternal communicationpt_PT
dc.subjectemployer attractivenesspt_PT
dc.subjectsystematic literature reviewpt_PT
dc.titleRecommendations for Internal Communication to Strengthen the Employer Brand: A Systematic Literature Reviewpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage223pt_PT
oaire.citation.issue10pt_PT
oaire.citation.startPage223pt_PT
oaire.citation.titleAdministrative Sciencespt_PT
oaire.citation.volume13pt_PT
person.familyNameAugusto
person.familyNameFerreira
person.givenNameLuísa
person.givenNameSónia
person.identifier.ciencia-id8115-8053-06FA
person.identifier.ciencia-id961B-514E-F239
person.identifier.orcid0000-0001-9117-4775
person.identifier.orcid0000-0003-0664-1039
rcaap.cv.cienciaid961B-514E-F239 | Sónia Ferreira
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublicationbbf46095-efc1-488f-af7d-4fc6c4c1633b
relation.isAuthorOfPublication2bda986a-1487-41b1-bb7d-5e70731c47cd
relation.isAuthorOfPublication.latestForDiscoverybbf46095-efc1-488f-af7d-4fc6c4c1633b

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