Browsing by Author "Antunes, Angela"
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- A closer look at Santiago de Compostela's pilgrims through the lens of motivationsPublication . Amaro, Suzanne; Antunes, Angela; Henriques, CarlaThis study aims to identify pilgrims’ motivations to undertake the Camiño de Santiago and examine differences regarding socio demographics and other characteristics. An online questionnaire was used to collect data from pilgrims that had travelled the Camiño de Santiago. A total of 1,140 valid responses was collected from 45 different nationalities. The results indicate that pilgrims are mostly motivated by spiritual aspects, by wanting new experiences and for the nature and sports experience. Interestingly, religious motivations are the least important. The study also found that motivations differ according to several factors such as gender, nationality and the way the pilgrims undertook their journey. The findings of this study offer a better understanding of modern pilgrims, providing useful insights to stakeholders.
- Determinants of intentions to use a pilgrimage app: a cross-cultural comparisonPublication . Amaro, Suzanne; Duarte, Paulo Alexandre de Oliveira; Antunes, AngelaThe main aim of this study is to examine which features pilgrims from six nationalities walking the Camino de Santiago most value in a pilgrimage app and to determine which ones most influence intentions to use it. Data were collected through an online questionnaire. The 911 responses were analysed using ANOVA and PLS-SEM. The features related to general information are the strongest predictor of intentions to use a pilgrimage app and there is only one significant difference among nationalities regarding the determinants of intentions to use it. The findings of the study are useful for the development of pilgrimage apps.
- Intentions to use a Pilgrimage App: Which Features Really Matter?Publication . Antunes, Angela; Amaro, SuzanneAlthough there are several studies focusing on the use of mobile devices by tourists, there is limited research regarding the use of new technologies by pilgrims, frequently recognized as religious tourists. The features provided by travel apps could be particularly useful for pilgrims along their pilgrimage, providing them with information such as the best route to take or a place to stay. Therefore, the main aim of this study is to examine which features pilgrims most value in a pilgrimage app and to determine which ones influence pilgrims’ intention to use a pilgrimage app. The study employed a qualitative and qualitative approach to understand pilgrims’ needs during their journey and their use of new technologies. First, 11 in-depth interviews were conducted to collect information regarding pilgrims’ use of smartphones and their needs while conducting a pilgrimage on the Camino de Santiago. An online questionnaire was than designed in which respondents were asked to rate the importance of 24 possible features for a pilgrimage mobile app. A total of 1,140 valid responses were obtained. A factor analysis was conducted and several dimensions of app features were identified. A multiple linear regression was than conducted to evaluate if these dimensions could predict pilgrims intentions to use a pilgrimage app. The findings of the study will be useful for pilgrim app developers, in particular for the Camino de Santiago, to design apps adapted to the pilgrim’s needs and to develop strategies to encourage pilgrims to use the app.
- Pilgrims’ Acceptance of a Mobile App for the Camino de SantiagoPublication . Antunes, Angela; Amaro, SuzanneThis study aims to identify which factors affect pilgrim’s intentions to use a pilgrimage app, based on the extended unified theory of acceptance and use of technology (UTAUT2).The empirical results were obtained from a sample of 222 pilgrims of the Camino de Santiago (Saint James’s Way). Partial Least Squares Structural Equation Modelling was applied to test the hypothesized relationships of the proposed model. The results indicate that the most important factor affecting intentions to use the app is performance expectancy. Effort expectancy, social influence and hedonic motivations are other determinants of intentions to use a pilgrimage app. Facilitating conditions and habit do not affect intentions to use the app. The results of this study are valuable for a successfully implementation of pilgrimage apps, providing useful insights for pilgrimage app designers.