ESTGV - DG - Artigo em revista científica, não indexada ao WoS/Scopus
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Browsing ESTGV - DG - Artigo em revista científica, não indexada ao WoS/Scopus by Author "Abrantes, José Luís"
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- Dynamic and operational capabilities for innovation: their influence on export market effectivenessPublication . Vicente, Margarida; Seabra, Cláudia; Abrantes, José Luís; Teixeira, Mário SérgioThis paper analyzes the influence of technological turbulence, organizational management dynamic capability and operational capabilities for innovation on export market effectiveness. Based on the dynamic capability view, we investigate the effect of technological turbulence on organizational management dynamic capability, and how this latter contributes to leverage operational capabilities for innovation in order to benefit performance in export markets. To test the hypotheses, we carry out a structural equation model, using a sample of 471 exporting manufacturers firms that operate from Portugal. The results demonstrate that technological turbulence is an antecedent factor of organizational management dynamic capability, which in turn has a significant impact on the development of firms’ operational capabilities for innovation, specifically innovativeness, innovation strategy, and technological capability. However, the findings only establish that innovation strategy and technological capability have a significant direct effect on export market effectiveness. Implications for scholars and practitioners are discussed along with suggestions for future research.
- Heterogeneity in risk and safety perceptions of international touristsPublication . Seabra, Cláudia; Dolnicar, Sara; Abrantes, José Luís; Kastenholz, ElisabethThe travel decisions of international tourists have, over the past decade, been significantly affected by external events, such as the fear of pandemics and terrorist attacks. Yet, little attention has been paid to heterogeneity among tourists with respect to risk perceptions. The question whether some tourist segments are less sensitive to external risks and thus more attractive to tourism industry in times of crises remains largely unanswered. This study conducts a data-driven segmentation of heterogeneity in the tourist population with respect to perceived risks of international travel and assesses if market segments with different risk perception patterns are distinct in other behavioral and personal characteristics. Additionally the study includes nationality as a proxy for “cultural background”, here analyzed in light of Hofstede’s (1983) model. Practical implications are discussed.
- Holistic tourism: Motivations, self-image and satisfactionPublication . Rocha, Gabriel; Seabra, Cláudia; Silva, Carla; Abrantes, José LuísHolistic tourism has become a new and alternative form of tourism and an important trend among tourists who seek programs and experiences that would allow them to achieve balance between mind, body and soul. Choosing holistic tourism means that a tourist can enjoy a different and full experience which goes beyond the simple contact with cultures, people, places or landscapes. It focuses on self-transformation and on an attempt of people understanding more about themselves. It is crucial we understand each person´s view about this new type of tourism since this perspective will surely bring potential new investors to this product. Knowing what every tourist values, feels and needs- in terms of personal fulfillment- can turn this new type of tourism into a competitive one. This study includes an empirical research conducted through questionnaires to 300 holistic tourists in four different Portuguese destinations: Azores, Gerês, Lisbon and Algarve. The results allowed a better understanding of the holistic tourists’ characteristics, their main motivations, self-image perception and satisfaction levels while taking part in holistic tourism.
- Investir na região de Viseu - Promover a indústria e acelerar o desenvolvimentoPublication . Simões, Alfredo; Abrantes, José Luís; Batista, Rui; Antunes, Joaquim; Santos, DulceNo contexto da Região Centro, o Distrito de Viseu e, em particular, a parte centro-sul "Dão-Lafões" ocupa um espaço próprio com características que fazem deste território um lugar de charneira entre o Interior e o Litoral beirão. Os movimentos demográficos e a actividade empresarial são bem a prova de que estamos em presença de uma realidade sócio-económica distinta e de transição dentro do espaço regional mais amplo.
- O marketing e a escola: um exemploPublication . Abrantes, José LuísO Marketing nem sempre foi tido em conta nas relações entre as Escolas e as organizações que serve, nomeadamente aquelas onde no final coloca os alunos que forma. Pretende-se aqui dar um contributo para a discussão deste tema, explicando em primeiro lugar o que é o marketing para, em seguida, se relacionar o marketing com as Escolas e explicar o ponto de partida para a aplicação do marketing nas organizações não lucrativas e, em particular, nos estabelecimentos de ensino. Por último, daremos um exemplo concreto da sua aplicação.
- Motivation and involvement in international tourismPublication . Seabra, Cláudia; Vicente, Margarida; Silva, Carla; Abrantes, José LuísUsing a sample of international tourists travelling in Portugal, Spain and Italy, this study identifies key issues related with tourist involvement. One of the main aspects in the consumer behavior and the decision processes’ understanding is the concept of involvement (Broderick & Mueller, 1999; Dimanche et al., 1993) because it influences the decision rules used by tourists to reach the final decision (Sirakaya & Woodside, 2005). An empirical study of 600 international tourists reveals that motivation to relax influences tourists’ involvement with the trip. A structural model reveals that when tourists are motivated to relax they get directly more involved with their trip (pleasure and information seeking). The motivation to relax also influences indirectly the tourist involvement with the evaluation and quality perception of the trip through its influence on involvement with the trip planning. Discussion centers on the implications of this model to theory and managerial development of tourism and services strategies. Directions for future research are also presented.
- Motivations to Visit Jerusalem, Santiago De Compostela And Fatima As Sacred Destinations: A Generational ApproachPublication . Silva, Carla; Abrantes, José Luís; Hernstein, Ram; Reis, ManuelThe present study analyses in a holistic and multidisciplinary approach the motivations that tourists have to visit sacred places. The goal is to find out what are the key motivational factors that determine their choice. It supplies an extensive literature review focusing on the concept of motivations, which allows us to identify the main reasons that draw people to sites. The fieldwork of this study includes pilgrims and or tourists at three sacred sites: Fátima (Portugal), Santiago de Compostela (Spain) and Jerusalem (Israel). Fieldwork includes surveys of 633 tourists from different religions visiting these symbolic places who belong to generations of Baby Boomers, Generation X, and Millennials. The results show the existence of a multidimensional scale that incorporates three dimensions of motivation to visit sacred places as tourist destinations: (1) Faith, (2) Personal enrichment and (3) Calling. However, due to the differences of generations - Baby Boomers, Generation X, and the Millennials - the importance and significance of each of those motivations for the tourists who visit these sacred places is different. The present study has important implications for the marketing and planning of sacred destinations, particularly in the development of strategies of segmentation, targeting and positioning, through the disclosure of the differentiated characteristics valued by each age group of tourists.
- Procura de Formação de Nível Superior no Concelho de Viseu.Publication . Simões, Alfredo; Santos, Dulce; Antunes, Joaquim; Abrantes, José LuísAs escolhas vocacionais dos alunos, após a escolaridade obrigatória, encaminham-se, cada vez mais, para a formação de nível superior. As instituições que oferecem esta formação têm hoje um papel determinante a nível global, dado que o aumento das habilitações escolares/académicas da população constitui um dos principais indicadores de desenvolvimento humano e, portanto, de desenvolvimento global sustentado (Murteira, 1993). A nível local, essas instituições conseguem fixar nas suas regiões recursos humanos qualificados os quais se constituem como elementos promotores do desenvolvimento económico e social.
- Projecto de criação de um curso superior de turismo na escola superior de tecnologia de Viseu.Publication . Simões, Alfredo; Antunes, Joaquim; Abrantes, José LuísO turismo alcançou uma dimensão que o coloca a par das actividades económicas mais relevantes, prevendo-se que na próxima década se transforme na maior indústria a nível mundial. A dimensão que já atingiu, as suas características peculiares, os efeitos que provoca e as relações que estabelece, transformam-no numa das actividades que melhor pode protagonizar e impulsionar o desenvolvimento económico a nível nacional, regional e local (Cunha, 1994). A Região Centro de Portugal, área de influência da Escola Superior de Tecnologia de Viseu (ESTV), dispõe de grandes potencialidades que podem ser aproveitadas do ponto de vista turístico, sendo necessário, para tal, criar e melhorar as infraestruturas do sector e apostar fortemente nos Recursos Humanos.
- Travel content creation: The influence of travelers’ innovativeness, involvement and use of social mediaPublication . Ribeiro, Henrique; Amaro, Suzanne; Seabra, Cláudia; Abrantes, José LuísPurpose – The purpose of this study is to examine factors that affect the likelihood to create travel content online. Research has shown that there are far more people consuming social media than generating it. However, online travel marketers need to pay attention to travelers that share their experiences online, as they have the potential to drive sales. Design/methodology/approach – An online survey was conducted to collect data for this study, by sending e-mail invitations to colleagues, students, personal contacts and other email contacts composed of Portuguese Internet users. A total of 244 complete responses were considered valid to test the hypotheses through partial least squares structural equation modeling. Findings – The results reveal that travelers’ level of involvement with tourism products, innovativeness and use of social media directly influences writing reviews about travel experiences online. Research limitations/implications – First, the data used in this study were based on a convenience sample containing only the Portuguese population. Therefore, generalization of the results should be made with caution. The replication of this study in other countries would be desirable. Second, the study used a quantitative approach to examine the effect of personal characteristics on travel content creation. A research using also a qualitative approach could shed new light on the understanding of the research hypotheses. Practical implications – This study provides useful insights for travel social media websites and travel-related organizations, as they can adapt their marketing strategies to the type of travelers that are more likely to write about the travel services that they offer online. Originality/value – From a theoretical perspective, there are few studies that focus on the personal characteristics of travelers that create content online. The intention of this study is to help close this gap, providing useful insights with respect to this matter.