ESTGV - DG - Documentos de congressos (comunicações, posters, actas)
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- Can Rural Tourism Satisfy Portuguese Tourist's Needs? Examining Portuguese Tourist's PreferencesPublication . Antunes, Joaquim; Barroco, Cristina; Amaro, SuzanneTourism is considered one of the fastest growing industries, assuming a central role in the economy of many countries. Over the past years, new tourism products have been launched and existent ones have been adapted, such as rural tourism. The motivations for the demand of these services are aimed at revitalizing physical and psychic balance, under stress caused by modern lifestyles. The importance of rural tourism has been stressed in several studies. For instance, according to Dong, Wang, Morais and Brooks (2013) rural tourism has been frequently mentioned as an alternative form of economic development in rural areas. Other studies have emphasized that it significantly contributes to the gross national product, wealth creation, employment generation (Choong-Ki, Var & Blaine, 1996; Borooah, 1999) and to regional development (Dredge, 1999). In a more recent study, rural tourism is considered as a diversification strategy that serves as a catalyst for economic growth in remote communities (Rid, Ezeuduji & Pröbst-Haider, 2014). In the Portuguese case, there is a low profitability of rural tourism and, therefore, it is crucial to identify market segments to create appropriate marketing strategies in order to increase the profitability of rural tourism (Kastenholz, 2002). Despite the importance of better understanding what motivates tourists to choose rural tourism, studies focusing on rural tourism in Portugal have been limited (e.g. Kastenholz, Davis & Paul, 1999; Kastenholz, 2005; Almeida, Correia & Pimpão, 2014). Thus, the main aim of this study is to examine Portuguese tourists’ preferences when choosing rural tourism accommodation. The findings are crucial to support marketing strategies and for rural tourism development in Portugal. This study begins with a literature review of earlier studies concerning rural tourism, followed by the research methodology. In the fourth part, the results are discussed and finally, in the conclusions, some strategies are suggested as well as limitations of the study are presented.
- Contributos para um plano estratégico para o turismo do Porto Santo: a importância do geoturismoPublication . Castro, Cristina; Antunes, Joaquim; Barros, SamuelEste trabalho pretende dar um contributo para um plano estratégico para o turismo do Porto Santo e tem como finalidade principal demonstrar o interesse do Geoturismo no mercado turístico desta ilha, designadamente no âmbito do combate à sazonalidade, um dos principais problemas do turismo deste território insular integrado na Região Autónoma da Madeira. Para além de uma breve revisão da literatura sobre os temas envolvidos, a metodologia assenta num trabalho empírico de análise estratégica que inclui a realização de uma série de entrevistas às entidades responsáveis pelo turismo do Porto Santo e a alguns empresários locais. As conclusões apontam no sentido de que Porto Santo tem todas as condições para o desenvolvimento do Geoturismo, devido ao seu património natural, em particular a sua componente geológica, geomorfológica e a sua geodiversidade. São propostos vários produtos e apostas em determinados públicos-alvo que certamente poderão contribuir para um melhor desenvolvimento turístico da ilha.
- A eficácia da comunicação organizacional: estudo aplicado à associação empresarial AIRVPublication . Pinto, Ana; Antunes, Joaquim; Barros, SamuelAssiste-se, atualmente, a uma grande competitividade empresarial, obrigando os empresários a adaptarem-se a uma nova realidade, de modo a assegurar a sua permanência no mercado. Mudanças comportamentais dos empresários e modernas formas de gestão tornaram-se indispensáveis para a garantia de um futuro próspero para os seus negócios. As associações empresariais, à semelhança de outras organizações, precisam de ser ágeis, conforme exige o mercado, tornando-se entidades articuladoras e prestadoras de serviços para os seus associados, preocupando-se, cada vez mais, com a comunicação. Esta assume um papel de extrema importância, funcionando como elo de ligação entre a associação empresarial e o seu target - os seus associados. Com este estudo pretende-se perceber a forma como a comunicação organizacional é encarada e tratada nas associações empresariais, mais em pormenor, na Associação Empresarial da Região de Viseu – AIRV. Nesse sentido, foi efetuada uma pesquisa bibliográfica, complementada com um estudo empírico, realizado através de entrevista e inquérito aos associados da AIRV. Em termos de resultados, os associados consideram que a AIRV representa corretamente os seus interesses, sendo que a comunicação entre ambos é eficaz. Conclui-se que a relação entre as empresas e a AIRV é, de um modo geral, positiva e de proximidade entre ambas, que convém fortificar.
- Equestrian tourism: an opportunity for portuguesePublication . Magalhães, Nuno; Barroco, Cristina; Antunes, JoaquimPortugal provides a large number of factors that boost the development of the national equestrian tourism. It represents an opportunity for the qualification and differentiation of the national tourism, to stimulate rural economies, to combat seasonality and asymmetries.This study want to understand the importance, for the equestrian tourist, of the critical success factors such as the Lusitano horse, the national equestrian culture, the landscape diversity, among others. Also, how they can contribute to the differentiation of the national equestrian tourism for international destinations that are already deployed in the market.For this study is crucial to know the perspective of those involved in the various equestrian tourism activities. In this sense, a group of companies were selected and exploratory interviews were conducted that contributed to important outputs in the construction of the questionnaire.The research was attended by 110 individuals, with different profiles, motivations and types of involvement. From the analysis, it is concluded that the critical success factors are significant in motivating equestrian tourists, namely the quality of equestrian infrastructures, the Lusitano horse, the hospitality, among others. It is also possible to analyze that the equestrian tourist demonstrates a strong commitment: they are knowledgeable, read a lot about riding and belong to equestrian clubs.Finally, the factor analysis highlight the agreement between participants and a significant number of statements made in the questionnaire related to motivation and involvement. It is possible to conclude that equestrian tourists look for relaxing moments and opportunities to expand their equestrian knowledge.
- Examining the information provided on websites: an application to the thermal spas from the Central Region of PortugalPublication . Barroco, Cristina; Antunes, Joaquim; Amaro, SuzanneWellness and Spa Tourism represents a leading role in the tourism industry. According to a study conducted by the Global Wellness Institute (2013) this niche tourism is growing faster than the overall tourism industry. In Portugal, health and wellness tourism has also had a significant growth and is considered one of the ten strategic products of the country. According to information available from Turismo de Portugal (2015), there are 41 spas in Portugal, 19 of them located in the Central Region. The aim of this paper is to analyze the use of Information and Communication Technologies, more specifically, websites, as an essential tool for advertising the health and wellness offer of the Spas in the Central Region. Thus, the quality of these Spa’s Websites were analyzed using various indicators. The information obtained is a basis for the implementation of strategies to make the Spas more competitive.
- Novo Paradigma na Comunicação – As Redes Sociais entre Marcas e ConsumidoresPublication . Alves, Graça; Antunes, JoaquimO presente estudo pretende analisar as relações existentes entre marcas e consumidores nas redes sociais, nomeadamente: perceber os comportamentos dos consumidores, analisar a sua relação com as marcas e consequências nas decisões de compra. Procedeu-se para o efeito a uma revisão de literatura sobre os temas abordados e à elaboração de questionários para estudar o comportamento de utilizadores de redes sociais. Os resultados realçam a exponencial utilização de redes sociais e a tendência crescente de acompanhar determinadas marcas. Verifica-se também que os consumidores esperam, através dessa proximidade com as marcas, alcançar vantagens pessoais e que o acompanhamento de marcas nas redes sociais influencia o processo de decisão de compra dos consumidores.
- Potential of Equestrian Tourism in PortugalPublication . Magalhães, Nuno; Barroco, Cristina; Antunes, JoaquimPortugal offers a vast number of factors that boost the development of the national equestrian tourism. Equestrian tourism represents an important opportunity for the qualification and differentiation of the national tourism, as well as stimulating rural economies, helping to combat seasonality and asymmetries. The aim of this study is to understand how critical success factors such as the Lusitano horse, the national equestrian culture, the landscape diversity, among others, are important for the equestrian tourist. Also, to understand how they can contribute to the differentiation of the national equestrian tourism for international destinations that are already deployed in the market. For the purpose of this study is crucial to understand the perspective of those involved in the various equestrian tourism activities. In this sense, a group of companies were selected and exploratory interviews were conducted that contributed to a number of important outputs in the construction of the questionnaire, only applied to equestrian tourists. A total of 110 individuals participated in the research, with different profiles, motivations and types of involvement. From the analysis, it is concluded that the critical success factors are significant in motivating equestrian tourists, namely the quality of equestrian infrastructures, the Lusitano horse, the hospitality, among others. It is also possible to analyze that the equestrian tourist demonstrates a strong commitment: they are knowledgeable, since they read a lot about riding, belong to equestrian clubs and often face the possibility of having an occupation linked to the equestrian sector. Finally, the results highlight the agreement between participants and a significant number of statements made in the questionnaire related to motivation and involvement. Therefore, it is possible to conclude that equestrian tourists look for relaxing moments and opportunities to expand their equestrian knowledge in these type of activities.
- O que leva as pessoas a visitar a Região do DouroPublication . Costa, Adriano; Antunes, JoaquimPara os países e em particular para os destinos turísticos é importante saber o que leva as pessoas a esse destino e que o destino tem para oferecer aos turistas. Assim, o sucesso do marketing dos destinos turísticos depende muito do conhecimento das motivações de viagem dos turistas, e das razões que levam a que o mesmo viste uma região em detrimento de outra. Este estudo adotou um modelo baseado nas motivações push e pull, como ferramenta concetual. Com a pouca informação disponível a respeito das pessoas que visitam o Douro, nomeadamente no que diz respeito aos fatores motivacionais, procurou-se fazer um levantamento exaustivo para identificar os mesmos. Deste modo, foram feitas entrevistas exploratórias, uma revisão bibliográfica em termos de motivações push e pull e de seguida foi aplicado um inquérito para identificar as principais motivações destes turistas. Os turistas identificaram diferentes tipos de motivações com diferentes pesos e influencia no seu comportamento. Estes resultados podem ter implicações importantes no marketing da região do Douro, especialmente na identificação das motivações e consequente segmentação de mercados, na criação de pacotes turísticos, na promoção do destino, bem como nas decisões de desenvolvimento que se possa adotar para o mesmo.
- Religious Tourism in Portugal: the Case of Nossa Senhora da Lapa ShrinePublication . Dias, Hermínio; Antunes, Joaquim; Barroco, Cristina; Amaro, SuzanneSince the Portuguese are predominately Roman Catholic, religious tourism has a great potential to contribute to tourism development in several regions of the country. Religious tourism in Portugal is extremely rich and diverse and integrates several organized and well known routes (e.g. The Way of St. James and Ways of Fátima), a variety of religious festivities, sacred heritage, Jewish legacy and famous religious shrines. Among them, the Nossa Senhora da Lapa Shrine should be distinguished since it is one of the oldest in Europe. In fact, during the Medieval Period, the Lapa Shrine and the Santiago Shrine (in Spain) were the most important pilgrimage sites on the Iberian Peninsula. However, over time the Lapa shrine has been forgotten and its development has been far below expectations. The aim of this study is to examine the importance of religious tourism in the economic development of a small community (Lapa) and identify the most important aspects when visiting a shrine. For this purpose, a questionnaire was developed and applied between October and November of 2014 to the visitors of the Lapa Shrine. A total of 250 responses were obtained. The results reveal that the majority of the respondents consider religious tourism very important to local development. The most important factors when visiting a Shrine are the existent monuments, cleanliness, the existence of museums and exhibition rooms, the religious festivities that occur there and having restaurants in the surroundings. It should also be noted that over 94% of the respondents consider the Lapa Shrine an attractive religious tourism site. Thus, religious tourism could be a great opportunity to strengthen local economy. Accordingly, the Lapa Shrine should be considered as an anchor for the region’s tourism development.
- As tecnologias de informação e comunicação na dinamização da Rota do Vinho do DãoPublication . Amaro, Suzanne; Barroco, Cristina; Antunes, JoaquimAs rotas dos vinhos, enquanto pólos catalisadores do Enoturismo, funcionam como alavancas do desenvolvimento local e regional. O objectivo deste estudo consiste em avaliar, através de um conjunto de indicadores, o nível de desenvolvimento e utilização das Tecnologias de Informação e Comunicação (TIC) na dinamização da Rota do Vinho do Dão, constituída por 35 aderentes. Os resultados demonstram que são ainda poucos os aderentes que utilizam as TIC como forma de divulgação dos seus serviços, limitando a dinamização de toda a rede. A informação obtida constituirá um ponto de partida na implementação de algumas estratégias para tornar a Rota do Vinho do Dão mais competitiva e, consequentemente, contribuir para o desenvolvimento das regiões envolvidas.