Percorrer por autor "Augusto, Luísa"
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- Building food experiences: The case of food events in small regionsPublication . Barroco, Cristina; Augusto, Luísa; Martins, LurdesThe Dão Lafões and Alto Paiva Region (DLAPR) of Portugal includes five municipalities: Oliveira de Frades, S. Pedro do Sul, Vila Nova de Paiva, Viseu, and Vouzela. This region has a total area of 1,372,000 km2 and approximately 142,000 inhabitants. The DLAPR offers a set of differentiating local products, associated mostly with agricultural and animal production. These are promoted through different strategies, with special emphasis on organizing food events. These events can play a vital role in promoting small regions with fewer tourism opportunities.This study aimed to identify all of the food events taking place in the five DLAPR municipalities and analyze their role in communicating the local products and gastronomic identity of the DLAPR.
- Center of Portugal Tourism: Effects of Video Advertisements on Positive Emotions and Narrative TransportationPublication . Santos, Sara; Vasconcelos, Maria; Ferreira, Sónia; Augusto, Luísa; Santo, Pedro EspíritoNowadays, it is possible to acknowledge the appeal of online platforms for advertising or the growing popularity of videos as a form of viewer engagement and entertainment. In video advertising, the narrative framework significantly impacts how the message is interpreted, particularly when storytelling techniques are applied. Moreover, the quality and format of the advertising's message directly impact consumers' intention to make a purchase. Recently, short movies have become very popular and offer much promise for marketing travel. The way that the advertisement presents the location can have a significant impact on how people feel towards the destination. Through the creation of compelling advertisements, marketers can significantly impact customer feelings, piquing their interest in destinations. A total of 906 responses were gathered for the study, and the data were analyzed using structural equation modelling and the SMART-PLS program. All the hypotheses that were tested were confirmed, indicating that the narrative structure, transportation, and advertisement design all had a significant impact on the development of positive feelings in the viewers of the promotional videos. Therefore, the narrative and design of the advertising influence the positive emotions of tourists who see this ad. These findings bolster the body of knowledge regarding using narratives in travel videos and imply that promotional videos can effectively accomplish destination marketing. Moreover, these carry repercussionsfor marketing professionals, giving them invaluable guidance on producing compelling and memorable content for travel-related videos.
- Comunicação ambiental: como promovem os municípios a sustentabilidadePublication . Santos, Sara; Augusto, LuísaOs municípios podem desempenhar um papel crucial no desenvolvimento de políticas sustentáveis, bem como na sua comunicação e sensibilização dos públicos. O presente estudo tem como objetivo analisar a comunicação das práticas ambientais no website dos municípios e a forma como estes promovem a sustentabilidade. O estudo é realizado em três países: Portugal, República Checa e Cabo Verde e seis realidades: Viseu, Lamego, Águeda, Praga e os municípios de Ribeira Grande, Paul e Porto Novo, em Cabo Verde. A análise do conteúdo do website demonstra que o compromisso sustentável assumido pelos municípios também se reflete na comunicação dos mesmos no website. Este estudo traz contributos teóricos e práticos, fornecendo algumas linhas orientadoras para a criação de conteúdo informativo pelas autarquias no website de forma a promover a sustentabilidade ambiental.
- Comunicação e Sustentabilidade Ambiental: conceitos e práticas.Publication . Silva, Paulo; Pato, Lúcia; Campos, Sofia; Augusto, Luísa; Santos, Sara; Sousa, Luis Nuno Figueiredo e; Santo, Pedro Espírito; Mota, Miguel
- Comunicação nos novos ambientes tecnológicos: uma análise das entidades de turismoPublication . Augusto, Luísa; Silveirinha, Maria JoãoO objetivo deste artigo é perceber o grau de adoção dos princípios dialógicos nos websites por parte das organizações oficiais e não oficiais do destino turístico Portugal. O corpus do trabalho de investigação é constituído pelos Websites das entidades do destino Portugal, oficiais e não oficiais. A metodologia utilizada assentou na recolha de dados através de uma análise de conteúdo de websites de entidades de turismo do destino e em métodos de análise quantitativa dos dados, recorrendo aos programas informáticos Excel e SPSS. Os resultados permitem-nos concluir que as entidades oficiais do turismo adotam os princípios dialógicos em maior grau do que as entidades não oficiais. Verifica-se também uma maior adoção dos princípios dialógicos relacionados com a dimensão técnica do que com a dimensão dialógica e uma relação entre uma maior adoção da ligação dialógica e o aumento da abertura da entidade à possibilidade de partilha fotográfica pelos turistas. Este estudo exploratório traz um contributo no que diz respeito ao corpo de conhecimento da área da comunicação e das relações públicas, na medida em que aprofunda a teoria do meio e do dialogismo, testando-as num contexto ainda não estudado, o setor do turismo e tem implicações nas práticas de comunicação das organizações, particularmente no que concerne à comunicação dos destinos, pois sugere uma linha orientadora das práticas dialógicas, propondo um conjunto de indicadores a ser inseridos nos websites das organizações. Como limitações deste trabalho é de salientar a dificuldade de obtenção de uma base de dados das entidades oficiais e não-oficiais do destino e o tamanho da amostra condicionar a generalização dos resultados.
- Diálogo e o meio para uma cultura de mobilidadePublication . Augusto, Luísa; Silveirinha, LuísaO desenvolvimento dos novos media conduzem a mudanças culturais profundas. Estamos perante uma cultura de mobilidade física, virtual e imaginativa, condutora de uma mudança paradigmática no âmbito das relações públicas, assumindo o modelo cocriacional, baseado no diálogo, um papel central (Kent, 2001; 2011). São estas premissas que nos levam a pensar no papel do meio na experiência comunicacional, condicionadora do processo imaginário e impulsionadora dos movimentos virtuais e imaginativos. O enquadramento teórico centra-se na teoria do meio de comunicação, na mediação tecnológica e mediação social e nas perspetivas retóricas e dialógicas explicativas das características dos novos media. Este artigo analisa o papel dos websites na formação da imagem do destino (Portugal). O corpus do trabalho é constituído pelos Websites das entidades oficiais e não oficiais e pelas fotografias aí publicadas e partilhadas. A metodologia assenta na análise de conteúdo dos dados recolhidos nos websites e nas fotografias. A análise dos resultados confirma que as entidades oficiais adotam os princípios dialógicos em maior grau do que as não oficiais; que há uma maior adoção dos princípios dialógicos da dimensão técnica do que da dimensão dialógica e uma relação entre uma maior adoção da ligação dialógica e a abertura da entidade à possibilidade de partilha fotográfica pelos turistas. A análise dos elementos denotativos e conotativos das fotografias refletem uma semelhança nas representações.
- Endorser Altruism effects on Narrative Transportation in Video AdsPublication . Augusto, Luísa; Santos, Sara; Santo, Pedro Manuel do EspíritoIt is common for brands’ video ads to include recognisable characters from their customers. Through the notoriety of these characters’ brands stay in the minds of their customers. These characters do not always participate in the ads with the focus on monetary profit and their levels of altruism are forgotten. The impact of these characters’ altruism on the narrative transportation of marketing advertisements has been little studied. Thus, this research aimed to study the effects of endorser altruism on advertising design and narrative transportation. To this goal, it was collected data from a sample of 286 individuals through a self-administered questionnaire. Through structural equation modelling, it was demonstrated that altruism endorser has positive effects on advertising design and narrative transportation. Thus, marketing managers can obtain advantages by including characters with high altruism in their advertisements.
- Examining the role of familiarity in the destination word-of-mouthPublication . Ferreira, Sónia; Santos, Sara; Augusto, Luísa; Santo, Pedro Espírito; Vasconcelos, MariaAfter the COVID-19 pandemic, tourism has grown enormously; this growth has been even more significant in Portugal. The dissemination of experiences by tourists who have already visited a region significantly impacts the interest aroused by other tourists. It is increasingly common for tourists to analyse the experiences of others before they travel. In this sense, word-of-mouth by tourists is a factor to be considered in tourism. Since tourism is based on experiences and familiarity with destinations is reinforced by accumulated experiences, studying the effects of familiarity on tourists' intention to word-of-mouth would be relevant. Furthermore, given that the attitude towards the region visited comprises cognitive and affective dimensions, it would be relevant to analyse the effects of the attitude towards the region on the intention to word-of-mouth. In this sense, this study sought to analyse the determining factors of word-of-mouth in tourism. To this end, a quantitative, cross-sectional survey was carried out, for which data was collected through a questionnaire from a sample of 906 tourists using the Smart PLS software. The results showed that familiarity with the region and attitudes towards the region is essential in tourists' intention to WOM. Therefore, this study supports the idea that tourist destinations should welcome tourists in the best way possible by providing them with greater familiarity with the region so that, through the word-of-mouth generated, it is possible to attract more tourists.
- Exploring word-of-mouth: The impact of social interaction, attitudes and video ad design in tourist behaviourPublication . Santos, Sara; Vasconcelos, Maria; Ferreira, Sónia; Augusto, Luísa; Santo, Pedro Espírito: Internet travel advertising shapes and influences consumer behaviour and purchase decisions. The quality and form of the messages conveyed through these advertisements directly impact customer purchasing intent. Considering the information-intensive nature of the tourism industry and the growing significance of online platforms in destination marketing, web-based advertising has emerged as a popular method for promoting travel products to consumers. The initial perception of the destination showcased in the ad, and its presentation can substantially influence social interactions and ultimately affect how information about it is shared among acquaintances, both online and offline. By creating persuasive and captivating ads, marketers have the power to influence consumer behaviour profoundly and arouse their interest in various destinations. Therefore, this study focuses on the interactions between attitude towards the region, advertising design, and social interaction and how these can affect word-of-mouth behaviours in tourism promotional videos. The study collects 906 responses and examines the data using a structural equation model. For this purpose, a quantitative methodology using the SMART-PLS program was used. This study's findings highlight the importance of social interaction in spreading word-of-mouth, emphasising the crucial role of captivating visual design in creating positive associations with the brand. In addition, the mediating role of social interaction has also proved essential in the influence of visual design in ads on the spread of word-of-mouth among video viewers. These results are essential for marketing professionals, providing indispensable guidelines for creating persuasive and impactful content in tourism promotion videos
- How Destination Familiarity Impacts on Word of Mouth of Tourist Destinations: The Moderation Effects of Social Media EngagementPublication . Santos, Sara; Ferreira, Sónia; Augusto, Luísa; Santo, Pedro Espírito; Luciana PessoaWith the advent of the Internet, communication has changed, and new concepts have emerged, especially in tourism. Today, there are many tourist destinations, so competition is increasing. However, cities must find an effective method of differentiating themselves and demonstrating the value of their brand through social media posts since almost everyone is active in the digital world. Using social media, citizens can create and send content or choose word-of-mouth to pass on information about touristic destinations. Communication is vital for marketing and building a close relationship with the customer. Familiarity with the destination is essential because tourists should be prepared for what they will find when visiting a country. This article aims to study the effects of familiarity on the acceptance of tourist destinations moderated by engagement in social media. A quantitative approach was used, and a questionnaire was used to conduct the research. Using literature-tested scales, this study collected data from a sample of 915 individuals, which was analysed using SMART PLS software. The results identified that social media engagement is vital in moderating the relationship between familiarity with the destination, advertising stimulation and word of mouth